FOR WEB COURSES -Please note our Cancellations and Refunds Policy:
SWITCH COURSE OR DATES -
That you can do yourself at jeff.advancecpe.com
If you need to change the date or course, make sure you are not signed in for that course. If you are, go to the course start page and click on "Cancel my enrollment: restore my tokens" -- this will refund your unused TOKENS so you may use them on another course or day. You can check your available TOKENS total on your Account page under TOKENS. Any problems, please click on the CHAT button (gray circle bottom right) and message Tech Support.
CANCELLATION & REFUND POLICIES -
If you are unable to “attend” a webcast and want to CANCEL, you must notify us 1 Business Day prior to the start of the webcast by calling Jeff Sailor Seminars at 352-732-4422 or emailing us at cpe@jeffsailor.com.
When cancelled prior to the webcast and where no CPE credit has been granted, your cancellation options include:
1) transfer of your registration to one of our other webcast courses at no fee
2) or receive a refund, less a $25 administration/cancellation fee.
Cancellation of a Group Internet Based CPE Course –
In the unlikely event that Jeff Sailor Seminars cancels a webcast due to circumstances beyond our control, participants will be notified via email and offered the option to transfer to another webcast or receive a refund.
Complaint Resolution -
For more information regarding administrative policies such as complaint and refund, please contact us at 352-732-4422 or via email to cpe@jeffsailor.com |